Published on May 25, 2017
If you use Hushmail, you know we make it possible for you to send encrypted email to anyone, even people who don’t use Hushmail. We do this using a process in which the sender creates a secret question and answer that can only be answered by the recipients. This approach makes it easy for you to encrypt and send important emails with confidential information, confident that the content cannot be read by anyone other than the intended recipients.
We know this is important in many industries, and for many individuals. Being able to almost instantly encrypt and send email can help you respond quickly to potential clients, to secure their business and confidence. It can also help therapists engaged in e-counselling, where response time can make a big difference in your ability to get new clients.
Through feedback from our customers, we have found that many of you appreciate the ability to send encrypted email to anyone, but some find it challenging to come up with secret questions and answers. And it’s not ideal that you have to type them in every time you send an encrypted email—even if you have emailed that recipient before.
The good news is that we are working on a way to make the process easier. With our new approach, which we will launch soon, typing a secret question and answer will be optional. It will be streamlined, and make sending secure emails even more convenient. Stay tuned for more on this issue!