Published on June 28, 2018
Setup is simple. All you have to do is connect to your Hushmail account through our POP or IMAP servers. But which one should you choose?
We recommend choosing IMAP because it allows you to access any folder in your Hushmail account through your third-party email program and manage your email and folders on our servers at the same time. Any changes you make to your email or folders in your email program will be visible when you sign in to our webmail.
POP only allows you to access the contents of your inbox. All the email you open, respond to, or compose and send will only show up on one device. It won’t be synced with our server, so when you sign in over webmail or another device, you won’t see anything you’ve done in your email program.
If you’re sending to someone who also has a Hushmail account, your emails to each other are automatically encrypted, even when using a third-party email program.
However, if the person you’re sending to doesn’t have Hushmail, you can still send encrypted emails as long as you send an email to them from your webmail first so they can set up a passphrase. Once that’s accomplished, you’ll be able to send encrypted email to that person from your third-party email program. Keep in mind that if you send Hushmail from your email program to someone who doesn’t have Hushmail, and they haven’t already set up a passphrase, it will be sent as a regular email without encryption.
There’s also a way to set up your account so email sent from your email program will always be encrypted, regardless of whether or not the receiver uses Hushmail. If this is an option that interests you, please contact us.
Setting up your Hushmail account with Outlook or Mac Mail is easy. You can find our POP and IMAP information and troubleshooting advice here. However, if you need help, don’t hesitate to reach out to our customer care team, and we’ll walk you through the process.
Signing up for a Hushmail account doesn’t mean changing the way you manage your email. We’ve set up Hushmail to fit seamlessly with what you’re already doing, while adding the encryption you need for HIPAA compliance or simply greater peace of mind.