HIPAA Trivia: Win AirPods! 🎉
Answer these simple trivia questions to check your HIPAA know-how, and you'll be entered into our giveaway for a pair of AirPods!
“I love your customer service attitude”
You guys are the best
You guys are the best! I truly love your customer service attitude. Whenever I have had an issue, I get fast, efficient and helpful response. Thank you! Elaine
Hushmail is just what our organization…
Hushmail is just what our organization needed. The support and customer service are outstanding- every question answered in a friendly and helpful way, and follow-up was prompt. They even provided clear, simple instructions that we could give to recipients of our encrypted emails.
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Absolutely. We understand you have to take a lot into consideration. Maybe you’re a non-profit organization that works with healthcare professionals. Or maybe you’re a team that works with a government agency. Whatever your situation, we’re happy to help you figure out the best plan. You can fill out this form or start a live chat.
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We understand that problems sometimes arise at the worst of times. So you have every right to ask. But here’s why our team works Monday to Friday, 6 a.m. – 4 p.m. PST:
- To offer 24/7 support, we would have to outsource it or have a very distributed support crew. We’ve chosen not to do that, because we want to keep our support quality and security standards as high as possible.
- As a company we believe in work–life balance and fair treatment of employees, and so we don’t make our team members work nights.
Even though we have set business hours, you’ll get prompt, personalized, patient support.
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Contacting Customer Care (for support questions) or a live chat with Sales (for non-support questions) is the fastest way to reach us.