Private Message Center
A safe home for sensitive client conversations
For your clients who use traditional email services, you can exchange secure messages and web forms protected with a passphrase on our private message center. The message center is simple to use, and, most importantly, it supports extra security measures that ensure the privacy of your conversations.
Reading a secure email
Recipients who are not using Hushmail receive a link to a secure web page where they can read your email and fill out your web forms. The first time someone receives a secure email on the web, they are asked to create a passphrase. They will need this passphrase to access any future emails sent using Hushmail.
Replying to a secure email
Replying securely to messages is easy. When you send someone an encrypted message, they receive an email sent to their regular email address with a link to a secure web page where they are asked to create a passphrase. Once the passphrase is saved, your recipient is able to securely read and respond to the initial message, as well as any future messages.
Supports your HIPAA compliance
Our message center seamlessly transfers the secure benefits of Hushmail to your recipients even if they don’t have a Hushmail account of their own. Messages, attachments, and web forms sent through the message center are encrypted and passphrase protected. If you're on a Hushmail for Healthcare plan, all messages to and from your clients are saved in your HIPAA-compliant archive, ensuring you’re well prepared in case of an audit.
Optional security question
If your recipient hasn't used Hushmail before, you can require that they correctly answer a security question before creating their passphrase. This is a good way to verify your recipient’s identity when you initiate a conversation.
Message expiration
As an extra security measure, messages containing sensitive information remain in the message center for a certain length of time. By default, that time is two weeks, but we can set it to whatever you need.
We have a plan that's just right for your business
Hushmail for Healthcare includes Encrypted Email, Secure Web Forms, a Private Message Center, and optionally Electronic Signatures. We'll include a signed Business Associate Agreement (BAA) and Email Archiving to help with your HIPAA compliance.
Use one of our domain names
Your email address will end with @hushmail.com, @hush.com, @therapyemail.com, @counselingmail.com, @therapysecure.com or @counselingsecure.com.
Sign upOr, use a custom domain name
Your email address will end with your own domain name @yourcompany.com. If you don't have a domain name, you can use a Hushmail subdomain @yourcompany.hush.com.
Sign up
Need help? Call us on +1-877-533-4874 (toll free)
All prices displayed are in US dollars. Taxes may apply. Full refund if you cancel within 60 days.
Hushmail for Small Business includes Encrypted Email, Secure Web Forms, a Private Message Center, and optionally Email Archiving and Electronic Signatures.
Small Business
★ Popular Plan
- Secure web forms Up to 2
- Storage per email account 10 GB
- 60-day money back guarantee Included
$
5.99
per user / month
Small Business Plus
- Secure web forms Up to 2
- Storage per email account 10 GB
- 60-day money back guarantee Included
- Email archiving Included
$
7.99
per user / month
All prices displayed are in US dollars. Taxes may apply.
Hushmail for Law includes Encrypted Email, Secure Web Forms, a Private Message Center, and Email Archiving, and optionally Electronic Signatures. Plus, we'll sign an agreement with customers in the U.S., Canada and the U.K. to seek judicial protection for the account, if necessary, on the basis that the contents are privileged, providing extra protection for your communications.
Hushmail for Law
- Secure web forms Up to 2
- Storage per email account 10 GB
- Private message center Included
- 60-day money back guarantee Included
$
9.99
per user / month
All prices displayed are in US dollars. Taxes may apply.
Hushmail for Personal Use includes Encrypted Email, Secure Web Forms, and a Private Message Center, with an email address ending in @hushmail.com, @hushmail.me, @hush.com, @hush.ai or @mac.hush.com. Custom email domains are not available on this plan.
Hushmail Premium
- Secure web forms Up to 2
- Storage per email account 10 GB
- 60-day money back guarantee Included
$
49.98
annually
All prices displayed are in US dollars. Taxes may apply.
From the Blog
What happens when a HIPAA complaint is filed against you
Published on June 17, 2021
We’re taking a look at HIPAA violations: how they occur, how they are reported, what happens during and after an investigation, and what you can do to prevent a complaint from being filed in the first place. Read more.